Ordering options, cancellations, and changes
There are several ways to place an order.
Outside the U.S. - Check to see if there is a distributor that is convenient to your location, if not, contact the corporate office.
On the description page of each product, on the right side of the page, there may be a "selection box" that will require you to make a selection about the product before you can purchase the item. Below that there is the "Quantity" box. When you have finished making your choices, you click the "Add to Cart" button. There is a "Continue Shopping" link to take you back into the site to continue selecting more products. If you make changes on the shopping cart page, you click the "Update Cart" button to recalculate your page. When you have selected all the products you want to purchase, you click the "Checkout" button.
The Checkout page is where you provide: delivery information, billing information and method of payment. If you are having problems during checkout, you can contact the office at: 937.746.2901.
To contact our sales staff, you can contact Becky Larson at: 952.447.6333 or Blarson@3-Dmed.com.
Monday through Friday 8am - 5pm CST.
For the Corporate office: Tel: 937.746.2901, Fax: 937.746.5071 or office@3-Dmed.com.
Monday through Friday 8am - 5pm EST.
255 Industrial Drive
Franklin, OH 45005, USA
Cancellations and changes
Please inform us of any changes or cancellations as soon as possible. Changes or cancellations of orders can be made at no charge up until the time the order is shipped. Once the order is shipped, shipping and restocking charges may apply.